The Public Service Commission of Wisconsin is encouraging electric, natural gas, and water utility customers with outstanding bills to either make payment arrangements with their provider, or apply for financial assistance before the annual winter heating moratorium on disconnections begins.
While Wisconsin prohibits disconnections between November 1st and April 15th, utilities aren’t required to reconnect customers already in default until payment arrangements are made. That can be done by contacting the utility provider.
Financial assistance is available through the Wisconsin Home Energy Assistance Program to income-eligible households, while other assistance is also available through the Wisconsin Emergency Rental Assistance and the Wisconsin Help for Homeowners programs.
Here are numbers for the largest utilities in Wisconsin:
- Alliant Energy 1-800-255-4268
- Madison Gas & Electric
1-800-245-1125 - Superior Water, Light & Power 1-800-227-7957
- We Energies 1-800-842-4565
- Wisconsin Public Service Corporation 1-800-450-7260
- Xcel Energy 1-800-895-4999
The Wisconsin Home Energy Assistance Program can be accessed here.
For the Wisconsin Emergency Rental Assistance Program, click here.
The link for the Wisconsin Help for Homeowners Program is here.
If customers are unable to reach an agreement with their utility, then the PSC can be contacted at 608-266-2001 or 1-800-225-7729, or by submitting a PSC complaint through this link.
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